7 Day Return Policy
While ordering from Supplement Sack, we provide complete peace to our customers - you can return all items within 7 days of receipt of goods. Please ensure however that the product is unused and the tags, boxes and other packaging are intact.
If you are not satisfied with what you have bought, we'll gladly take it back within 7 days from the date of delivery.
If an item is found damaged* ( Damaged products means, If the seal of the products are broken) or incorrect as per description on our website or units are missing as per ordered quantity, please send a snapshot of the outer packaging and products received to our customer care at firstname.lastname@example.org or call us on 8826092566 within 7 days of receipt of the product. You can speed post the same to our corporate office address and then we will issue either a full refund or exchange as per your request. Please note that replacements are subject to the availability of the particular product.
No, the products should be received in original packaging and sealed condition. Opened or used boxes will not be accepted as returns. For issues like rashes, stomach upset, headache, flavor like/dislike, flavor difference from one brand to other etc. products would not be applicable for return. Please consult with the doctor before buying the product.
No, Individual items cannot be returned when the products are sold in a combo deal.
If the order or the item(s) that you want to cancel have not been shipped yet, you can cancel the order from our website. In such cases, the order will be cancelled and the money will be refunded to you within 5 working days after the cancellation request.
There are zero hidden charges when you make a purchase on Supplement Sack.